Refund Policy
Clear information for customers, resellers and panel owners.
Failed, canceled and undelivered orders
Eligible failed or undelivered amounts are refunded to your Sociovaults panel balance. For partially delivered orders, the undelivered portion is reviewed and credited as applicable. A completed delivery is not automatically refundable because it did not generate sales or organic interaction.
Unused-deposit requests
Requests concerning unused deposits are reviewed through support. Cash refunds to the original payment method are not automatically promised. Payment-method restrictions, transaction fees and applicable obligations may affect the outcome.
Refill eligibility
Refill is available only when included in the purchased service, within its stated period and subject to its conditions. It does not guarantee permanent retention. Keep the target available and contact support before placing overlapping orders.
Request a review
Send your username, order ID and explanation to support. Do not include passwords or API keys. Keep supporting records for the disputed order or deposit.