Use the exact recorded video or Reel address
Open the video publication and copy the content link required by the service. Confirm that it leads to the intended upload on the correct Page or profile. Facebook has moved toward sharing videos as Reels, so read the actual video/Reel compatibility in the listing rather than guessing from the navigation label. An earlier shared copy, a Page homepage or a new upload of the same footage is a different target. If you cannot establish compatibility, ask support before submitting the order.